General Payment Terms

Payment is required according to the terms presented at the time of purchase, registration, or engagement.

Depending on the offering, payment arrangements may include:

• Payment in full

• A deposit and final balance

• An installment plan

• Recurring monthly payments

• Invoices issued according to a proposal, statement of work, or service agreement

• Additional approved expenses for travel, materials, facilities, or other engagement-related costs

Access to services, materials, or scheduled dates may be withheld until required payments are received.

Digital Products

All Digital Product purchases are final. Due to the nature of digital content, refunds are not provided after access has been granted or the product has been delivered, unless otherwise stated at the time of purchase or required by law.

Public Workshops and Group Offerings

Registration fees, refund deadlines, transfer options, and cancellation terms for public workshops, group experiences, or other scheduled educational offerings will be stated on the applicable registration or purchase page.

Unless otherwise stated, failure to attend a scheduled offering does not entitle a participant to a refund.

If Grace and Growth Network LLC cancels an offering and does not provide a reasonable rescheduled date, registered participants will receive a refund of the amount paid for that offering.

Parent’s Puberty Compass™ Experience

When offered, the Parent’s Puberty Compass™ Experience is a live educational offering that may include live group gatherings, workbook materials, and limited voice-message support.

Participants may request a refund up to twenty-four (24) hours before the first live gathering. Refunds will be issued minus the stated cost of any workbook or materials already provided upon registration.

Because space is intentionally limited and live support begins when the Experience starts, refunds are not available after the Experience begins unless otherwise stated at registration or required by law.

Mentorship

Payment terms for Mentorship services, including payment plans or recurring payments, will be outlined at the time of purchase and may also be governed by a separate signed Mentorship Client Agreement.

Grace and Growth Network LLC offers a fourteen (14) day trial period for Mentorship. The trial period begins on the official start date of Mentorship.

To be eligible for a refund during the trial period, the client must actively engage in Mentorship for fourteen (14) consecutive calendar days. Active engagement is defined as:

• The client leaving voice messages for the Mentor, up to approximately fifteen (15) minutes per day

• The client listening to messages provided by the Mentor

• The client participating in a responsive, back-and-forth conversational exchange

Mentor responses are provided Monday through Friday during regular business days in the Central Time Zone, also known as Chicago time. Clients may leave messages at any time; however, Mentor responses are not provided on weekends or federal holidays unless otherwise stated.

If, after actively engaging for the full fourteen (14) day period, the client determines that Mentorship is not a good fit, the client may submit a written refund request within the fourteen (14) day trial window.

Upon verification of active engagement during the trial period, a full refund of the initial payment will be issued. Refund requests submitted after the fourteen (14) day trial period will not be honored.

Host-Sponsored Workshops, Speaking Engagements, and Consulting

Payment, deposit, cancellation, rescheduling, and refund terms for host-sponsored workshops, speaking engagements, and organizational consulting will be stated in the applicable proposal, service agreement, statement of work, or host agreement.

The client or host may be responsible for expenses or fees already incurred, including preparation, materials, venue commitments, travel, lodging, or other nonrecoverable costs, as described in the applicable agreement.

If a client or host cancels or reschedules an engagement, any refund, credit, rescheduling fee, or remaining balance will be determined according to the applicable agreement.

Subscriptions and Recurring Payments

If you enroll in a subscription or recurring payment plan, you authorize Grace and Growth Network LLC to charge your selected payment method on a recurring basis according to the price and billing schedule disclosed at enrollment.

The subscription or recurring arrangement will continue until canceled or otherwise concluded under the terms presented at enrollment.

You are responsible for submitting a cancellation request before the next renewal date to avoid an additional charge. Cancellation instructions will be provided at enrollment or may be requested by contacting Grace and Growth Network LLC.

No prorated refunds will be issued for partial billing periods unless otherwise stated or required by law.

Chargebacks

You agree to contact Grace and Growth Network LLC before initiating a chargeback or payment dispute so that we have an opportunity to address the concern.

In the event of a chargeback or payment dispute, Grace and Growth Network LLC may suspend access to the applicable service or materials while the matter is reviewed.